processing time: orders are processed and shipping out every Monday and Thursday. you will receive a confirmation email once your order has been shipped.

payment policy: we accept all major credit cards and paypal. all payments are securely processed through shopify.

privacy policy: sunnah stationery values your privacy. any personal information provided during checkout (such as name, address, and email) will only be used for order processing and communication regarding your purchase. we do not share or sell customer information with third parties.

customer support: if you have any questions, concerns, or issues with your order, please contact us at sunnahstationery@hotmail.com.

• shipping options: we offer untracked and tracked shipping options at checkout. delivery times may vary based on your location.
  
  
• untracked lettermail: untracked letter mail offers an affordable shipping option but does not include a tracking number. delivery times can vary widely, ranging from a few days to up to a month.

• international shipping: we offer international shipping. please note that delivery times may be longer, and customs fees may apply, which are the responsibility of the buyer.

• lost or damaged items: sunnah stationery is not responsible for items lost or damaged during transit. if your order arrives damaged, please contact us within 7 days with photos of the damaged product and packaging.

no returns: due to the nature of our products, we do not accept returns. all sales are final.

exchanges: exchanges are only accepted for defective or damaged items. please contact us within 7 days of receiving your order to arrange an exchange.